Feb 2006 – Feb 2010 University of Aberdeen
Aberdeen, U.K
PhD under the supervision of Judith Masthoff and Ehud Reiter
Explaining recommendations
Generating explanations for recommender systems, and investigating (theoretically and empirically) which explanations are best for decision support (effectiveness) contra acceptance (persuasion and satisfaction).
Sept 2000 – March 2005 Uppsala University
Uppsala, Sweden
Magister in Computer Science
(comparable to BSc + MSc)
  Sept 2004 – Jan 2005 University of Aberdeen
Aberdeen, U.K.
MSc project under supervision of Dr. Ehud Reiter:
Content determination for reports
aimed at adult literacy learners

Project aimed at adult (English) literacy learners under the framework of SkillSum.

  Feb 2003 – Nov 2003 University of Wollongong
Wollongong, NSW, Australia
Exchange year during undergraduate degree
Undergraduate courses in Psychology


2020- Full Professor in Explainable Artificial Intelligence
Department of Advanced Computing Sciences (DACS), Faculty of Science and Engineering, University of Maastricht
+ visiting Professor at TU Delft
2017-2020 Assistant Professor
Web Information Systems group, Faculty of Electrical Engineering, Mathematics and Computer Science TU Delft
Delft, the Netherlands
2016 Assistant Professor
Smart Technology and the Human Computer Interaction groups, Department of Computing & Informatics, Bournemouth University
Bournemouth, England
2010 - 2015 Research Fellow
User Modelling and Natural Language Generation (NLG) on the following projects: University of Aberdeen
Aberdeen, Scotland
2009 - 2010 R&D Engineer
Human-centred issues in recommender systems e.g personalization for a travel scenario using mobile phones, and how noise (inconsistency) in user ratings affects errors in recommendation accuracy.
Telefonica Research
Barcelona, Spain